Careers: Join Our Team at Whataportrait

Join us in our journey to bring art to everyone’s life and to keep the tradition of handmade art alive! Below are positions available at Whataportrait

1. Client Servicing Executive - Non Voice Process

Job Summary

We are looking to hire someone for Client Servicing Executive for our e-commerce business Whataportrait.com , who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (This is non-voice process. No calls involved) with office hours 9 am to 5.30 pm

Responsibilities and Duties

Develop and maintain existing client relationships in person via chat and email only

Professionally and effectively employ sales skills to achieve targeted sales

Effectively communicate with overseas clients to gain commitment to purchase

Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets

Liaise with vendors and contracted artists to accomplish projects assigned in timely manner

Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval

Respond to customer inquiries via email in an efficient and effective manner

Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling

Customer Feedback Collecting Reviews from customers

Required Experience, Skills and Qualifications

Excellent written communication
Client Serviving
Quality comtrol
Client Management
Client relationship management
Client communication
Professional chat
Sales

Benefits

Training
Mentoring
Growth

Job Type: Full-time

--> APPLY HERE <--

2. SEO specialist

Job Summary

We are looking for an experienced Sr. SEO Specialist with 3 to 6 years of hands-on experience. In addition to experience with specific SEO related activities, you should also be able to bring strategic vision to implement overall digital plans so as to improve online visibility and website footfalls.

Responsibilities and Duties

1. Work on all aspects of on-page and off-page optimization, keyword research, content analysis, competitor analysis. Experience on website analysis, monitor and report on website errors and metrics using a variety of analytics tools including Google Analytics, Google Search Console.

2. Should have executed advanced tools for SEO research & analysis preferably (MOZ, SEMrush, Ahref etc). Should know latest google algo updates.

3. Well versed with on-page activities such as content creation & amplification, CTAs, meta tag optimization, inter linking, keyword and LSI optimization, Duplicate content checks, Sitemap (HTML & XML), Image optimization and robots creations, URL Structure, Internal Linking, site speed check etc.

4. Hands-on experience in carrying out in-depth SEO audits which highlights the website issues with indexation and ranking while providing optimal solutions to rectify the same.

5. Execute off-page activities such as backlink outreach, anchor text optimization, content syndication, link juice sculpting, backlink clean-up, proper follow/no-follow distribution and should create in detail tracking and reporting.

6. Content Analysis - Reviewing the content, Special focus on checking for keyword density, keyword prominence and proximity

7. Possess in-depth knowledge with regards to website design, UI optimization, landing page creation and CTA placements.

8. Work and strategize PPC/paid campaigns, including selection of keyword to be bid on, ad copy creation, site-link usage, bid management and on-going optimization.

9. Up-to-date with the latest trends and best practices in SEO and SEM

10. Research, Design, Development, Promotion of organizations micro-sites /websites.

11. Should be able to create, edit and publish the content for Social Media Marketing

Good-To-Have Skills:

1. The clear understanding of modern digital marketing tactics, tools, processes, and best practices.

2. Experience working with CMS and building/administering content in CMS (Magento) environments.

3. Basic knowledge of HTML editing, graphics designs using Photoshop (Added Advantage)

Required Experience, Skills and Qualifications

Qualifications and Professional Skills:

1. Minimum of 3 to 6 Years of Hands-On SEO experience is a must preferably working on high traffic website.

2. Graduate / Post-Grad / Diploma in Marketing/SEO.

3. AdWords, Google Analytics certification is a plus.

4. Proficiency in MS Excel, PowerPoint, and Word.

Benefits

Training

Mentoring

Growth

Job Type: Full-time

--> APPLY HERE <--

3. Graphic Designer

Job Summary

We are looking for an experienced Graphic Designer who is good with Photoshop.

Responsibilities and Duties

Create (as well as conceptualize, strategize, plan and implement) graphic content for social media channels

Create graphics for emailers

Create grahic content for websites and upload them

Develop ideas, research and update content for company websites and social media accounts

Web Design

Required Experience, Skills and Qualifications

Good Design Skiils and Creative Ability and fast output.

Experience on working with Photoshop

Benefits

Training given on Social Media Posting and Growing a Social Media Business.

Mentoring

Reporting directly to owners of the company.

Opportunity to grow and learn more than just designing.

Job Type: Full-time

--> APPLY HERE <--

4. Intern - Client Servicing Executive - Non Voice Process