Q: How do I select an image to be sent? 1.The image should be in high resolution. 2.It should be clear, sharp and well illuminated. 3.It should enhance the facial features of the subject. 4.The person’s eyes should be very clear. We firmly believe -“Perfect eyes get life in a Portrait.”
A: Selecting a good image is often a difficult task. Our Artworks can only be as good as the images you submit. To give you an Artwork of the highest quality, we request you to bear the following tips while selecting a reference image:
Tips to choose an image:
Remember your Portrait Artwork would majorly consist of face/faces so your face. So practically speaking your image should be such that that when you zoom in to view the entire face on your computer screen, the details should be clearly visible.
In case you are confused amongst a bunch of images then please don’t fret. We offer Free Consultation and help you select an image that can be turned into the best piece of Artwork.
Q: I have a traditional paper photo. Can you make a Portrait Artwork from it?
A: Sue we can! You can mail it to us but to save you postage costs and subsequent time we suggest you scan the paper photo at high and either upload it on our website or send it to us by email at
Q: How long do you normally take to complete the Portrait?
A: A Masterpiece cannot be created overnight! It takes a couple of days to complete the artwork. Because an artwork cannot be created in one flow. Such an artwork can only be completed in intervals because one’s eyes cannot detect error elements if one constantly observes the artwork for hours together. So to get the best quality art our artists work on a couple of Portraits at a time and complete them in intervals.
Typically a Pencil Portrait or Charcoal Portrait takes 7-10 days to complete while an Oil Painting / Watercolor Painting / Pastel Portrait takes 10-12 days. Premium Charcoal Portraits take approximately 20 days to complete. Add another 3 to 4 days for shipping.
Q: Do I pay extra charges for Shipping, handling and packaging?
A: No! We are offer FREE SHIPPPING to most of the countries in the world. We are very passionate about keeping traditional arts alive in this digital age and that’s why wish to provide value for your money.
Q: Can I view the Artwork before you ship it to me?
A: Of course! After the Portrait is ready we email a preview for your approval. Once you approve the same, we process your Order further for shipping.
Q: How do you send the Artwork? Will it safely reach me?
A: All Pencil or Charcoal works are sealed with an Art Fixative to prevent smudging. It also deepens the tones and prevents the paper from yellowing with time. In case of Oil and Watercolor Painting we make sure that the paint completely dries off before we process it for shipping. We then adequately pack the Artwork and forward it for shipping by DHL Express or UPS . We guarantee that your artwork will reach you in absolutely safe condition and within 3 to 4 business days.
Q: Can you frame the Artwork for me?
A: We offer Framing on Oil Paintings and watercolor paintings. We also offer Free Consultation for framing and mounting. Should you have any query regarding framing / matting please feel free to drop an email and we’ll be more than happy to offer our assistance.
Q: Where are you based?
A: We are co-located in and work with our network of artists in United States, India, Philippines and China. All artists that we work with undergo a strict skill test before getting hired. So rest assured we will deliver only the world best to you. Our Location
Q: Do you offer partnership or franchise opportunities?
A: We do offer such partnerships to qualified retailers. If interested please send a proposal to us at
and our board of members will analyze your proposal and get back to you.
Q: Can I order a Portrait to gift to my loved ones in some other country/state/province/city? Can I send a personal message alongwith?
A: Of course yes! We will be more than happy to provide this service. While placing your Order you simply have to enter the recipient’s address who you wish your gift be sent to. Just enter any special message you wish to in the Order Form and we’ll take care of the rest ! Note – We do not charge a penny extra for this service!
Q: Which countries to do ship to?
A: We ship worldwide! Every nook and corner of the world!
Q: Is it safe to pay on your website through my credit card? Will my card details be safe?
A: Absolutely YES! We do not track/store your private card details. When you pay with your Credit/Debit Card, Bank transfers or PayPal Account you are directed to the safe PayPal site. PayPal is well known, most secured and trusted Internet Payment Gateway. Once you are through with the payment you will be redirected back to our website.
Q: Where are your artworks made?
A: All Oil Paintings, watercolor paintings and pastel portraits are made at our Studio in China; Pencil, Charcoal and Color pencil works portraits are made at our studio in Mumbai; Premium Charcoal Portraits in Philippines; House Pencil Sketches in either Poland or China. We get the world best to you all at an affordable price.
Q: What materials do you use to Commission Artworks?
A: We use only top quality materials to commission all our works - Nothing less than The Best. We use high quality Art Sheet to commission our works. The graphite pencils of different grades, choices of oil paint and watercolor paint employed are top quality. To make sure your Artwork stays intact we seal pencil / charcoal works with fixative. Oil Paintings as such do not require fixatives, however, we do spray varnishes on Oil Paintings on special request. We want you to invest your memory in something that will last more than your lifetime – Something which will pass on from one generation to another! Only that can give us creative satisfaction and can satiate our souls!
Q: Are there any hidden costs / taxes / sales tax / service charges included?
A: No! What you see is what you pay. We do not charge you anything apart from the price in your shopping cart. We offer Free Shipping to United States, Canada, United Kingdom, Australia and New Zealand just so that you get value for your money.
Q: Any discounts on bulk order?
A: Most certainly! For two separate artworks ordered and shipped together we gladly offer a Flat 10% Discount. For three or more separate artworks ordered and shipped together we offer a Flat 15% Discount.